World-first Smart Watch Solution for Airport Technical Ramp Operations

World-first Smart Watch Solution for Airport Technical Ramp Operations

 
0.0
 
0.0 (0)
1   0   0   0
tcs232-647x450.jpg
Tata Consultancy Services a leading global IT services, consulting and business solutions organisation, has collaborated with SATS Ltd. (SATS), Asia’s leading provider of airport ground handling and food solutions services, to develop a smart watch solution that is believed to be the world’s first mobile solution for airport Technical Ramp operations. The Technical Ramp Smart Watch solution is now supporting SATS’ operations at Singapore’s Changi Airport, a leading global hub of travel, technology adoption and efficiency.   
 
The Technical Ramp Smart Watch solution was designed to increase operational efficiency by streamlining on-ground processes and enhancing communication, productivity and safety, through technology. It assists SATS by providing Tech Ramp workers with real-time job and task notifications on-the-go, and ensuring staff are kept updated remotely, while reducing reliance on older technology like walkie-talkies.
 

Sample Screenshots of Smart Control Centre & Smart Watch Solution

“In an industry that is becoming ever more competitive, constant innovation and productivity gains are essential,” said Alex Hungate, SATS President and Chief Executive Officer. “In deploying smart watches and leveraging the Internet of Things, we not only drive greater efficiency but also reimagine the role of the Tech Ramp Technician.”
 
Prior to the implementation of the solution, SATS Tech Ramp Agents would need to physically visit the control center to check rosters and receive updates regarding ad-hoc changes. Communication around operational changes was also conducted manually, either by reprinting updates or via walkie-talkies which, given the noise pollution at airports, can be difficult.
 
“Digitization and mobility are creating exciting new opportunities and solutions that are transforming user experience, streamlining operations and creating new efficiencies in airport services,” said Girish Ramachandran, President, TCS Asia Pacific. “TCS is pleased to have worked with SATS, a key industry partner, to create a mobile solution that has brought immediate results to their operations and which has also further proven our leadership and capabilities in delivering industry-leading IT services and solutions to the airline, travel and logistics sectors.”
 
TCS was chosen by SATS to help modernise how its Tech Ramp Department tracks tasks and monitors activities, with a focus on ensuring flights arrive and departon time. The smart watch solution was a product of the collaboration between TCS and SATS to reimagine manual processes for Tech Ramp Agents by leveraging on the latest technology available. TCS also worked with SATS to build a next-gen IT solution for the revamped state-of-the-art Tech Ramp Control Centre.
 
With real-time GPS to monitor movement of Tech Ramp Agents from a central location via their smart watches, the latest information, such as updated schedules and instructions are now pushed easily and instantaneously out across all devices from the Tech Ramp Control Centre, without having to rely on a walkie-talkie relay or on reprinted updates.
 
Apart from increasing the productivity of Tech Ramp Agents, the smart watch-enabled solution is an opportunity for SATS to closely track and monitor performance across the board. By capturing the start and completion time of each task, SATS can analyse the data to glean key performance insights to inform the meticulous planning needed to ensure flights land and get airborne safely and on time.


  
Key elements of the solution are
  • Real time job/task notifications to ramp agents – Improving operational efficiency by saving the ramp agents time to visit control centre each time to know their roster/updates.
  • Precision Tracking – Control centre application with real-time GPS plot to monitor movement of ramp agents.
  • Notifications – Relaying of ad-hoc messages/instructions from control centre to ramp agents with less dependency on walkie-talkie
  • Info capture for Analytics – Recording of reporting time at bay, start & completion of jobs for ramp agent’s performance insights.


Source:http://www.apherald.com/Technology/ViewArticle
/261184/World-first-Smart-Watch-Solution-for-Airport-Technical-Ramp-Operations/

User reviews

There are no user reviews for this listing.
Movie Reviews

Bharat Ane Nenu Telugu Movie Review, Rating -3.5/5

Apr 20, 2018 37
Bottom Line: CM Bharat Ram unanimously wins the Box office elections, and is set for…

Krishnarjuna Yudham (2018) Telugu Movie Review, Rating -2.25/5

Apr 12, 2018 120
Bottom Line: Dual Nanis, double trouble, as Krishnarjuna Yuddham fails to make an impact…

Chal Mohan Ranga Telugu Movie Review, Rating -2.25/5

Apr 05, 2018 135
Bottom Line: A can watch that ends average, lifted totally by adorable pair Megha Akash -…
Restaurant Reviews

Flavors Indian Restaurant

Oct 12, 2016 1065
Flavors By Ganesha eksanskriti is an authentic Indian restaurant serving Indian cuine…

Quite way and suggestions: Common strategies to publish a super evaluation, magnificent viewers.

Sep 18, 2017 27
Default Image
Quite steering and bits of recommendation: The way you can deliver a wonderful put up,…

Sarigama Indian Cafe & Supermarket

Oct 12, 2016 1194
Welcome to Sarigama Indian Cafe. Located at the junction of MacArthur Blvd and Walnut…
Latest Yellow Pages
Mar 06, 2018

Andhramess Allen

Andhra Mess– Is the most popular South Indian Restaurant situated in Allen, US. We have…
Dec 04, 2017

Best deals on International flights

IndianEagle.com is an innovative online travel company that enables its customers to book…
Sep 05, 2017

Roy Photography

Experienced in Indian and South-Asian Weddings and event photo and video services. Speaks…
Aug 02, 2017

Pista House

Pista House is known for meeting the diverse needs of customers thanks to its use of best…
Latest Classifieds
Default Image
Apr 20, 2018

IBM Cognos Business Intelligence Online Training

IBM Cognos Business Intelligence is a web-based, integrated business intelligence suite…
Apr 20, 2018

IBM Datapower administration online training

DataPower appliances perform a broad range of functions and also act as the governor of…
Apr 14, 2018

IBM FileNet Administration Training

VirtualNuggets is providing IBM FileNet Administration Training and it is the most…
Apr 14, 2018

IBM Integration Bus Development Training

VirtualNuggets is providing comprehensive IT Online training and corporate training and…
Training
Default Image
Feb 03, 2018

DevOps Online Training Live Demo Feb 05, 2018(Monday) @7.00am IST

DevOps Online Training Live Demo Feb 05, 2018(Monday) @7.00am IST For USA Students Feb…
Default Image
Jan 31, 2018

selenium Training - learntek

Learntek: Selenium Training Schedule. Course Title: Selenium Training. Training Type:…
Jan 25, 2018

SAP Simple Finance Training by SAP Certified Industry Experts

We provide services throughout USA, UK, Australia,UAE, Canada, Saudi Arabia, New Zealand,…
Jan 04, 2018

Tableau Training Institute in Noida

Tableau computing device is a business intelligence andinformation visualization tool…